Level 3 IT Technician
Level 3 IT Technician
Dublin
€65-70K
Full clean drivers licence essential
About the role
If you're a Level 2/3 engineer who's outgrown the ticket queue and wants real ownership of complex projects, this is worth a look. You'll join a growing MSP team delivering Azure, Intune, and network infrastructure projects across a diverse client base — working directly with clients, project managers, and internal teams to scope, design, build, and support the solutions that keep their businesses running.
This isn't a break-fix role. It's project-led, client-facing, and gives you real technical ownership from design through to handover.
What you'll actually be doing
Project delivery
- Lead and implement Azure migrations, hybrid cloud environments, disaster recovery solutions, and infrastructure deployments
- Design and roll out Microsoft Intune environments — device compliance, app deployment, endpoint security
- Deliver network infrastructure projects: firewalls, switches, VPNs, WiFi
- Work directly with clients to turn business requirements into technical solutions
Technical leadership
- Act as the senior escalation point during project delivery
- Mentor and support Level 1 and Level 2 technicians
- Document solutions, configurations, and procedures for internal and client use
Client engagement
- Get involved in pre-sales technical scoping and solution design
- Communicate clearly with clients from kickoff through to project close
- Provide post-project support and handover documentation
What you'll bring
- Proven experience delivering Microsoft Azure projects — VMs, networking, identity, storage
- Strong Intune / Endpoint Manager knowledge
- Solid grasp of networking fundamentals: TCP/IP, VLANs, routing, firewalls
- Experience with Microsoft 365, Active Directory, and Windows Server environments
- ISO27001 familiarity is a bonus, not a requirement
- Comfortable managing multiple projects independently, with strong troubleshooting and documentation skills
Certifications like Azure Administrator/Solutions Architect, Modern Desktop Administrator, Network+ or CCNA are a plus, but a strong track record matters more than a wall of badges.
What's on offer
- Highly competitive salary, reflective of the seniority and project ownership this role carries
- Company pension
- Death in service benefit
- Income protection benefit
- Hybrid/remote flexibility
- Funded certifications and ongoing professional development
- Exposure to a broad mix of technologies, clients, and industries — no two projects the same
Sound like you?
Send your CV margaret@mpgrecruitment.ie