Senior Field Support Engineer - Midlands
Senior Field Support Engineer
Midlands - Offaly
€45,000 – €55,000
Full Clean Drivers Licences essential
MPG Recruitment are delighted to be working with a well-established and growing Managed Service Provider in the Midlands is looking for an experienced Senior Field Support Engineer to join their team. If you're a hands-on engineer who enjoys variety, client interaction, and solving real-world IT challenges, this one's for you.
The Role
You'll be out on the road, working directly on client sites across the Midlands, delivering high-quality technical support and building strong relationships with a diverse SME client base.
Key Responsibilities
- Provide senior-level hands-on IT support across multiple client sites
- Troubleshoot and resolve hardware, software, and network issues on-site
- Administer and support Microsoft 365, Windows, Active Directory, and Azure environments
- Configure and maintain networking infrastructure
- Act as a trusted technical point of contact for clients
- Work closely with internal teams to escalate and resolve complex issues
What You'll Need
- 4+ years' experience in a similar IT support or field engineer role
- Strong working knowledge of:
- Microsoft 365 & Windows Administration
- Active Directory & Azure
- Networking (routers, switches, firewalls)
- Excellent customer-facing and communication skills
- Ability to manage your own time and workload independently
- Full clean drivers licence — essential
- Based in or within easy reach of the Midlands
What's on Offer
- €45,000 – €55,000 DOE
- Joining a well-established, expanding MSP with a strong client base
- Varied role with real autonomy
- Supportive team environment with room to grow
If this is the role for you, please email: margaret@mpgrecruitment.ie