Technical Account Manager

03/09/2026

Technical Account Manager
Dublin
€55-60K 
Full clean drivers licence essential

Are you a relationship-driven IT professional who's ready to step up from ticket queues into strategic client ownership?

We're recruiting on behalf of a growing Irish managed IT services provider for a Technical Account Manager to become the trusted go-to person for a portfolio of 12–15 clients across sectors like Engineering, Construction, MedTech, Finance and Accounting.

This isn't a support role — it's a client relationship and strategy role. You'll:

  •  Be the main point of contact between senior client stakeholders and the business
  • Run regular client review meetings and own the follow-through on actions
  • Spot technical risks and improvement opportunities before they become problems
  • Work closely with vCIO, Service Desk, and Professional Services teams to shape technology roadmaps
  • Translate technical detail into language business leaders actually care about

What you'll bring:
🔹 2–3+ years in a Technical Account Manager, IT Account Manager, Customer Success or Service Delivery role
🔹 Experience within a managed service provider (MSP) environment is a big plus
🔹 Solid grounding in Microsoft 365, cloud, cybersecurity and infrastructure
🔹 Confidence presenting to directors and senior management
🔹 Full clean driver's licence (occasional client site visits — mostly Dublin-based)

Must be eligible to work in Ireland

Predominantly office/remote-based role using Teams/Zoom, with roughly 2 site visits a month. No commission or upsell targets, this is about relationship excellence, not sales quotas.

Send your CV margaret@mpgrecruitment.ie